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Shipping Policy

A LEGAL DISCLAIMER

This Shipping Policy applies to all purchases made through Muse’s official website. By placing an order, you agree to the terms outlined above. Shipping timelines are estimates and not guaranteed. Muse reserves the right to update this policy at any time without prior notice. Local regulations may apply in certain regions and will be honoured as required by law.

SHIPPING POLICY - THE DETAILS

At Muse, we work with trusted suppliers around the globe to bring you high-quality, sustainable products. Below you'll find important details about how we handle shipping.

📦 Processing Time
Orders are typically processed within 1–3 business days after your payment is confirmed. Some items may ship separately if sourced from different suppliers.

🌍 Shipping Locations
We currently ship to:

  • 🇺🇸 United States

  • 🇬🇧 United Kingdom

  • 🇸🇦 Saudi Arabia

  • 🇮🇳 India

For other countries, please contact us before placing an order.

🚚 Estimated Delivery Time
Delivery times vary depending on the product origin and shipping destination:
RegionEstimated Delivery Time
USA5–12 business days
UK6–14 business days
Saudi Arabia7–15 business days
India7–14 business days


Please note: some eco-products or artisan items may take slightly longer due to sustainability practices and custom packaging.


✈️ International Shipping Notes

  • Customs duties, taxes, or import fees (if any) are the responsibility of the customer.

  • Orders may be delayed by customs or other regional checks—we thank you for your patience.

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🔎 Tracking Your Order
Once your order ships, you'll receive a tracking link via email. You can also check the status of your order by contacting us at help.shopmuse@gmail.com. or though tracking page.


❗ Delayed, Lost, or Stolen Packages
While we do our best to ensure timely delivery, Muse is not responsible for delays caused by the shipping carrier or customs, nor for lost or stolen packages marked as “delivered.” If this happens, please contact the shipping carrier directly or get in touch with us—we’ll try to help.

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